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Why Outsource Sales?

B2B Sales call center

  • BENEFITS – Higher quality, huge time savings (speed of set up), cost effective. Call center is located in Zagreb, Croatia (EU).

  • SKILLED AGENTS – High sales skills, college degree, fluent in German (C2) and English (C2).

    ACCOUNTABILITY – Everyday communication with the client (phone, e-mail, skype), specialized reports (weekly, monthly).

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We are

Specialized in German and English speaking markets

Germany, Austria, Switzerland, Liechtenstein, United Kingdom, Ireland, Canada, United States, Australia, New Zealand
  • FLUENT (C2) in German and English

    Our agents lived in German and English speaking countries.

  • LOCAL PHONE NUMBER

    All inbound/outbound calls go through local-domestic phone number where your potential clients are located.

Agents

Skilled agents

Daily improvement of our agents in multiple areas of communication and sales skills. Your sales script will be world class.
  • COLLEGE DEGREE

    All our agents have earned a college degree.

  • SALES EDUCATIONS

    Agents are constantly attending in-house sales educations (individual and group) that are also available for our clients.

Agent's activities

All sales activities can adapt to specific client needs

Inbound calls

Our sales agent receives client inquiries, takes orders, does answering services and customer services...

Outbound telemarketing services

Sales agent sets high quality appointments with the decision makers. He also does cross, up selling and lead generation.

Follow up E-mail

Our sales agent sends a customized follow up e-mail after the first call. Also, he is in a constant communication with your potential clients

Follow up calls

After the outbound call / e-mail, sales agent makes follow up calls in a specific time required by the potential client

Data mining

In addition to the primary goal of our project, you also get useful data mining – recieved information from your potential clients which you can use for targeting leads which is useful for developing your sales strategy.

Anything you want

Sales agent does all of the required sales activities: Online-marketing, Online meetings, Newsletter... Anything you want, need, and can think of. Period.

Pricing

For the exact quotes you should send us an e-mail!

Basic Sales Agent

€16 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
4h | 8h Per Day

Premium Sales Agent

€19 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
4h | 8h Per Day

Ultimate Sales Agent

€22 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
4h | 8h Per Day

Why Outsource B2B is not a typical call center?

  • YOU MEET YOUR AGENT

    When you choose your agent package, you meet your agent assigned to your project and personally approve him. We want you to feel like he is your employee, even though he is working at our office.

  • THE AGENT IS NOT A ROBOT

    The Outsource B2B agent is not a call center robot that reads from a script, he thinks independently, adapts to sales situations and does everything like your own employee would.

  • COMMUNICATION WITH THE AGENT

    You will always know about the progress of the project – also, you can talk to your agent at any time. Our agent can do more activities than just calling or sending e-mails. 

    VARIOUS ACTIVITIES

    We can make arrangement about sending newsletters, helping with the brochuers and catalogues, or do the initial online meeting with your potential clients – something you don’t have time to do on your own.

To conclude, it's different because you get your own COMPLETE back office sales support!

FAQ

Where is the call center located?

It’s located in Zagreb, Croatia (EU).

Do you have a minimum engagement?

Yes. Our sales agent’s outsourcing services start with a minimum of 4 months program.

How do we pay for your sales agent services?

Our sales outsourcing services are prepaid. Depending on the project, we can make adjustments. We have simplified billing, our clients pay their agent per hour. No hidden charges, no extra call center service fees.

How do I know which sales agent's package is adequate for my project?

Depending on services required for your project, we will recommend a suitable sales agent package. From our experience, Premium and Ultimate Sales Agent packages are the most needed ones.

Ok, but how do we get started?

  1. Contact us and we’ll listen to your needs.
  2. Together, we’ll choose an adequate Sales Agent package and set a start date for the outsourcing project.
  3. We will make a detailed project proposal you’ll confirm.
  4. Before the start of the project, Outsource B2B will have a 2 weeks preparation process for your project – including learning about your products, services and the company policies you’ll provide.
  5. Start the project!
  6. We will communicate on a daily, weekly and monthly basis about our progress.

B2B sales call center!

Contact us!

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Contact us, and we'll make a proposal that suits your needs.