Home

Why Outsource Sales?

Offshore call center (B2B/B2C)

  • INCREASE IN ROI – Huge cost benefits, huge time savings (speed of set up). Call center is located in Zagreb, Croatia.

  • SKILLED AGENTS – High sales skills, college degree, fluent in German (C2) and English (C2).

    ACCOUNTABILITY – Specialized reports (daily, weekly, monthly), everyday communication with the client (phone, e-mail, skype)

Watch Video

We are

Specialized in German and English speaking markets

Germany, Austria, Switzerland, Liechtenstein, United Kingdom, Ireland, Canada, United States, Australia, New Zealand
  • FLUENT (C2) in German and English

    We have agents that lived in German and English speaking coutries.

  • LOCAL PHONE NUMBER

    All inbound/outbound calls go through local-domestic phone number where the client is located.

Agents

Skilled agents

Daily improvement of our agents in multiple areas of communication and sales skills. Your sales script will be world class.
  • COLLEGE DEGREE

    Agents have earned a minimum of bachelor’s degree in economics.

  • SALES EDUCATIONS

    Agents are constantly attending sales educations within our mother consultant company Prodajni ured.

Agent's activities

All sales activities can adapt to specific client needs

Inbound calls

Our sales agent receives client inquiries, taking orders, answering services, customer services...

Outbound telemarketing services

Sales agent sets high quality appointments with the decision makers for client. He also does cross, up selling and lead generation.

E-mail follow ups

Sales agent sends customized follow up e-mails after a call and is in constant communication with potential client.

Follow up calls

After the outbound call / e-mail, sales agent makes follow up calls in a specific time required by the potential client

Reporting to client

Sales agent sends specialized reports to a client what he has achieved on daily, weekly and monthly basis. The Aim is to tweak the sales process to be even better.

Anything you want

All-star agent does anything you want, need, and can think of. Period.

Pricing

For the exact quotes you should send us an e-mail!

Basic Sales Agent

From €13 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • E-mail follow ups
  • Follow up calls
  • Data mining
  • Anything you want
€13 Per Hour

Premium Sales Agent

From 16 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • E-mail follow ups
  • Follow up calls
  • Data mining
  • Anything you want
€16 Per Hour

Ultimate Sales Agent

From €19 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • E-mail follow ups
  • Follow up calls
  • Data mining
  • Anything you want
€19 Per Hour

Where is the call center located?

It’s located in Zagreb, Croatia. It’s projected to open a second location in Dubrovnik at the end of 2016.

Do you have a minimum engagement?

Yes. Our sales agent’s outsourcing services start with a minimum of 2 months program. If you have a great project that needs only 1 month of our sales agent for the moment, we can talk about it.

How do we pay for your sales agent services?

Our sales outsourcing services are prepaid. Depending on the project, we can make adjustments.

How do I know which sales agent's package is adequate for my project?

Contact us and we’ll listen to your needs and recommend a sales agent package. Premium package is selected in 70 % of the projects.

Ok, but how do we get started?

  1. You contact us, and we listen to your needs.
  2. Together, we pick adequate sales agent activities and set a start date for the outsourcing.
  3. We’ll need an executed agreement and a deposit for 1st month of service.
  4. We develop the call script and get the calling list if you don’t have one.
  5. Together, we train our sales agents about your company’s products/services.
  6. Start the campaign!
  7. Communicate daily, weekly, monthly to tweak the sales process.

Offshore sales call center!

Contact us!

EnglishGerman
Contact us, and we'll make a proposal that suits your needs.