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Why Outsource Sales?

Offshore call center (B2B/B2C)

  • BENEFITS – Higher quality, huge time savings (speed of set up), cost effective. Call center is located in Zagreb, Croatia.

  • SKILLED AGENTS – High sales skills, college degree, fluent in German (C2) and English (C2).

    ACCOUNTABILITY – Everyday communication with the client (phone, e-mail, skype), specialized reports (weekly, monthly).

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We are

Specialized in German and English speaking markets

Germany, Austria, Switzerland, Liechtenstein, United Kingdom, Ireland, Canada, United States, Australia, New Zealand
  • FLUENT (C2) in German and English

    We have agents that lived in German and English speaking coutries.

  • LOCAL PHONE NUMBER

    All inbound/outbound calls go through local-domestic phone number where the client is located.

Agents

Skilled agents

Daily improvement of our agents in multiple areas of communication and sales skills. Your sales script will be world class.
  • COLLEGE DEGREE

    All our agents have earned a college degree.

  • SALES EDUCATIONS

    Agents are constantly attending sales educations within our mother consultant company Prodajni ured.

Agent's activities

All sales activities can adapt to specific client needs

Inbound calls

Our sales agent receives client inquiries, taking orders, answering services, customer services...

Outbound telemarketing services

Sales agent sets high quality appointments with the decision makers for client. He also does cross, up selling and lead generation.

Follow up E-mail

Sales agent sends customized follow up e-mails after a call and is in constant communication with potential client.

Follow up calls

After the outbound call / e-mail, sales agent makes follow up calls in a specific time required by the potential client

Reporting to client

Sales agent sends specialized reports to a client what he has achieved on weekly and monthly basis.

Anything you want

All-star agent does anything you want, need, and can think of. Period.

Pricing

For the exact quotes you should send us an e-mail!

Basic Sales Agent

€16 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
€16 Per Hour

Premium Sales Agent

19 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
€19 Per Hour

Ultimate Sales Agent

22 per hour
  • Reporting to client
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Script for calling
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Anything you want
€22 Per Hour

Where is the call center located?

It’s located in Zagreb, Croatia. It’s projected to open a second location in Dubrovnik at the end of 2016.

Do you have a minimum engagement?

Yes. Our sales agent’s outsourcing services start with a minimum of 3 months program. If you have a great project that needs only 1 month of our sales agent for the moment, we can talk about it.

How do we pay for your sales agent services?

Our sales outsourcing services are prepaid. Depending on the project, we can make adjustments.

How do I know which sales agent's package is adequate for my project?

Depending on services required for your project, we will recommend a suitable sales agent package. From our experience, Premium and Ultimate Sales Agent packages are the most needed ones.

Ok, but how do we get started?

  1. Contact us and we’ll listen to your needs.
  2. Together, we’ll choose an adequate Sales Agent package and set a start date for the outsourcing project.
  3. We will make a detailed project proposal you’ll confirm.
  4. Before the start of the project, Outsource B2B will have a 2 weeks preparation process for your project – including learning about your products, services and the company policies you’ll provide.
  5. Start the project!
  6. We will communicate on a daily, weekly and monthly basis about our progress.

Offshore sales call center!

Contact us!

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Contact us, and we'll make a proposal that suits your needs.