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Why Outsource Sales?

B2B Sales call center

  • BENEFITS – Qualified Leads and Appointments | Cost effective | Speed of Setup | Approve the agent dedicated to your project

  • SKILLED AGENTS – High Sales skills | College Degree | Fluent in German (C2) and English (C2)

    MULTI-CHANNEL APPROACH – Telephone (Outbound & Inbound) | E-mail | Online meetings | Live chat | Lead Investigator

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We are

Specialized in German and English speaking markets

Germany, Austria, Switzerland, Liechtenstein, United Kingdom, Ireland, Canada, United States, Australia, New Zealand
  • FLUENT (C2) in German and English

    Our agents lived in German and English speaking countries.

  • LOCAL PHONE NUMBER

    All inbound/outbound calls go through local-domestic phone number where your potential clients are located.

Agents

Skilled agents

Daily improvement of our agents in multiple areas of communication and sales skills. Your sales script will be world class.
  • COLLEGE DEGREE

    All our agents have earned a college degree.

  • SALES EDUCATIONS

    Agents are constantly attending in-house sales educations (individual and group) that are also available for our clients.

Agent's activities

All multi-channel sales activities can adapt to the specific needs of the client

Inbound calls

Our sales agent receives client inquiries, takes orders, does answering services and customer services...

Outbound telemarketing services

The sales agent sets qualified appointments with the decision makers. He also does cross, up selling and lead generation.

Follow up E-mail

Our sales agent sends a customized follow up e-mail after the first call. Also, he is in a constant communication with your potential clients.

Follow up calls

After the outbound call / e-mail, sales agent makes follow up calls in a specific time required by the potential client.

Data mining

In addition to the primary goal of our project, you also get useful data mining – recieved information from your potential clients which you can use for targeting leads - useful for planning and developing your sales strategy.

Live chat

When a potential client is on your website, our agent interacts with him through live chat software to qualify the sales lead.

Lead investigator

The Sales agent uses the software to identify companies that were on your website but haven't contacted you, in order to qualify them through other channels (telephone | e-mail).

Online meetings

The sales agent does the initial online meeting in order to present your products/services using an HD web camera and a screen sharing software.

Anything you want

Sales agent does all of the required sales activities: Online-marketing, Newsletters, helping with the brochures... Anything you want, need, and can think of. Period.

Pricing

For the exact quotes you should send us an e-mail!

Basic Sales Agent

€22 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Live chat
  • Lead investigator
  • Online meetings
  • Anything you want
4h | 8h Per Day

Premium Sales Agent

€25 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Live chat
  • Lead investigator
  • Online meetings
  • Anything you want
4h | 8h Per Day

All-Star Agent

€28 per hour
  • Detailed project reports
  • Local phone number
  • Inbound calls
  • Outbound telemarketing services
  • Dynamic communication script
  • Follow up E-mails
  • Follow up calls
  • Data mining
  • Live chat
  • Lead investigator
  • Online meetings
  • Anything you want
4h | 8h Per Day

Why Outsource B2B is not a typical call center?

  • YOU MEET YOUR AGENT

    When you choose your agent package, you meet your agent assigned to your project and personally approve him. We want you to feel like he is your employee, even though he is working at our office.

  • THE AGENT IS NOT A ROBOT

    The Outsource B2B agent is not a call center robot that reads from a script, he thinks independently, adapts to sales situations and does everything like your own employee would.

  • COMMUNICATION WITH THE AGENT

    You will always know about the progress of the project – also, you can talk to your agent at any time over the phone, e-mail or make an online meeting (video call) with him.

    MULTI-CHANNEL ACTIVITIES

    Outsource B2B is not just a call center with telemarketing services. Not only are we using the telephone and e-mail interaction, we can also make an arrangement for the initial online meeting with your potential client, interact using live chat and by using Lead Investigator.

To conclude, it's different because you get your own COMPLETE back office sales support!

FAQ

Where is the call center located?

It’s located in Zagreb, Croatia (EU).

Do you have a minimum engagement?

Yes. Our sales agent’s outsourcing services start with a minimum of 3 months program.

How do we pay for your sales agent services?

Our sales outsourcing services are prepaid. Depending on the project, we can make adjustments. We have simplified billing, our clients pay their agent per hour. No hidden charges, no extra call center service fees.

How do I know which sales agent's package is adequate for my project?

Depending on services required for your project, we will recommend a suitable sales agent package. From our experience, Premium and All-Star Agent packages are the most needed ones.

Ok, but how do we get started?

  1. Contact us and we’ll listen to your needs.
  2. Together, we’ll choose an adequate Sales Agent package and set a start date for the outsourcing project.
  3. We will make a detailed project proposal you’ll confirm.
  4. Before the start of the project, Outsource B2B will have a 2 weeks preparation process for your project – including learning about your products, services and the company policies you’ll provide.
  5. Start the project!
  6. We will communicate on a daily, weekly and monthly basis about our progress.

B2B sales call center!

Contact us!



Call us +44 845 154 6983 (UK) !

EnglishGerman
Anamarija Novak Marketing Manager
Contact us, and I'll make a proposal that suits your needs.